Privacy policy

Fladderak B.V. Fladderak B.V., located at Eemhavenweg 74, 3089 KH Rotterdam, Port number 2662 The Netherlands, responsible for the processing of personal data as described in this privacy statement..

Contact details:

Eemhavenweg 74
3089 KH Rotterdam
Port number 2662
The Netherlands

J.C. Verhoeven is de the Data Protection Officer of Fladderak. He may be contacted via

Personal data we process

Fladderak B.V. processes your personal data because we supply our services to you and/or you supply services to us. This privacy statement is not applicable to the processing of data of employees. A separate policy has been drafted for this purpose.

Below you find an overview of the personal data we process concerning business relations:

  • Name company
  • Visitor’s address
  • Postal address
  • Phone number
  • Fax number
  • Email address
  • VAT number
  • Chamber of Commerce trade register number
  • Name contact person
  • Email address contact person
  • Phone number contact person
  • Bank details required for transactions


Special and/or sensative peronal data we process:

Our website and we will immediately remove the information.

The purpose to and on what ground we process personal data

Fladderak processes your personal data solely for the following purposes:

– The processing of payments

– The establishment and performance of agreements

– Communication by phone or email if this is necessary for the purpose of performing our services

– Hand complaints

– Om The delivery of goods and services

– Conducting application procedures

– Fladderak also processes personal data if we are under the legal obligation to do so, for example data necessary to complete our tax declarations.

Automated decision-making

Fladderak does not make decisions based solely on automated processing regarding matters that may have consequences for individuals. This concerns decisions that are made by computer programmes or systems without intervention of an individual (for example an employee of Fladderak).

Retention period of personal data

Fladderak B.V. stores your personal data no longer than strictly necessary for the purposes for which your data is collected. This is the legal retention period of 7 years in consideration of the settlement of tax matters and/or legal basis.

Sharing of personal data with third parties

Fladderak solely provides personal data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or comparable techniques we use

Fladderak only uses technical and ease of use for visitors by registration of your preferences. We can also use them to optimise our website. In your internet browser you can find options to disable or remove cookies.

Review, modify or delete personal data

You are entitled to review your personal data, to rectify it or to have it deleted. Furthermore, you are entitled to revoke any permission for the processing of data or to object to the processing of your personal data by Fladderak, and you have the right to data portability. This means that you may submit a request to have the personal data that we have acquired regarding your person send to you or another organization mentioned by you in a computer file. You may submit a request to review, modify or delete your personal data, to exercise your right to data portability, to withdraw your permission for the processing of your personal data or to file your objection to the processing of your personal data by sending it to

To ensure that the request to review your personal data has been submitted by you, we ask you to append a copy of your proof of identification to your request. Please black out your passport picture, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (for Dutch identification documents: Burgerservicenummer, BSN), for the purpose of protecting your privacy. We will respond to your request as soon as possible, but within four weeks at the latest.

Furthermore, Fladderak would like to point out that you have the possibility to file a complaint with the national Supervisor, the Data Protection Authority (Autoriteit Persoonsgegevens). This may be done through the following link (in Dutch):

Security of the personal data we collect

Fladderak is serious about the protection of your data and unauthorised modification of data. If you have the impression that your data is not adequately secured, or have reason to believe there is misuse of data, please contact us via